Terms of Service

Updated on: 1st of January, 2026

These Terms of Service ("Terms") govern your use of getcracked's interview preparation platform (the "Service"), provided by getcracked, a company based in the United States at 1210 S Indiana Avenue, Chicago, 60605. By using or accessing our Service in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent to be bound by these Terms. Questions? Contact us here.

1. Service Description

getcracked provides a platform with over hundreds of technical questions, many from top tech companies to help users prepare for technical interviews.
Users can access free non-premium questions and upgrade to premium plans via Stripe for additional features like premium questions, video guides, and advanced filtering.
Premium access is granted immediately upon successful payment.
The Service uses third-party services including Stripe for payments and Discord for community access.
All sales are final.

2. Eligibility

There are no age limits on using this Service. If you are under 18, you must have parental or guardian consent.
You must have the legal capacity to enter into a contract to use the Service.
By using the Service, you represent that you are legally able to agree to these Terms.

3. User Responsibilities

You must provide accurate and complete information during signup or payment to access the Service.
You agree not to use the Service for any unlawful purpose or in violation of these Terms or applicable US laws.
You are responsible for providing a valid email address for account management and communications.
You agree to not cheat during platform interactions that may involve benchmarking users against each other, such as quizzes. When you cheat, you're only cheating yourself.
You will not use the Service to violate any applicable laws or regulations.
You will not interfere with or disrupt the integrity or performance of the Service.

4. Account Security and Access

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must notify us immediately of any unauthorized use of your account or any other breach of security.
getcracked will not be liable for any loss or damage arising from your failure to comply with these security obligations.

5. Payments and Refunds

Payments for premium plans are processed via Stripe, a third-party payment processor.
Premium plans include monthly recurring and annually recurring payments ($25/month, or $199/year).
Due to the digital nature of the Service, all sales are final, and no refunds will be provided except as required by applicable law, in cases of technical issues preventing access, or unauthorized transactions.

6. Third-Party Services

The Service integrates with Stripe for payments and Discord for community access. Discord access is provided in the membership confirmation that non-monthly users receive upon payment.
Your use of these third-party services is subject to their respective terms and policies.
getcracked is not responsible for the performance, availability, or data practices of third-party services.

7. Intellectual Property

The Service and its content, including the interview questions and materials, are owned by getcracked or its licensors.
Upon payment, you receive a non-exclusive, non-transferable license to use the Service for personal preparation purposes.
You may not reproduce, distribute, or modify the content without getcracked's written consent.

8. No Guarantee of Success

getcracked's interview preparation materials are provided for guidance and to help users improve their technical skills.
getcracked does not guarantee job offers, interview success, or the accuracy, completeness, or effectiveness of the materials.
You are solely responsible for any decisions or actions taken based on the Service.

9. Limitation of Liability

getcracked provides the Service "as is" without warranties of any kind, express or implied, to the fullest extent permitted by US law.
getcracked is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
The Service is not a substitute for professional career or technical advice.

10. Service Availability

getcracked strives to maintain high availability but does not guarantee uninterrupted access to the Service.
We may temporarily suspend the Service for maintenance, updates, or technical issues without prior notice.
getcracked is not liable for any damages resulting from service interruptions or downtime.

11. Termination

getcracked may suspend or terminate your access to the Service for violation of these Terms, fraudulent activity, abuse of the Service, derogatory language or applicable laws.
You may stop using the Service at any time.
Upon termination, your premium access will be stripped (if applicable) and you will not be allowed to navigate throughout the platform.

12. Changes to Terms

getcracked may update these Terms from time to time, with changes posted at https://getcracked.io/terms.
Continued use of the Service after changes indicates acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Illinois, United States.
Disputes will be resolved through the appropriate courts in Illinois.

14. Contact Information

If you have any questions or comments about these Terms of Service, your rights and obligations under these Terms, or your use of the Service, please do not hesitate to contact us at:

Email: support@getcracked.io
Address: getcracked, 1210 S Indiana Avenue, Chicago, IL 60605

15. Affiliate Program

To participate, you must be signed-up on getcracked.io and submit an affiliate application here.

Commission Structure (Recurring Plans): You will earn a 33% commission on each payment made by a customer you directly refer, for as long as that customer remains a paying subscriber. For example, on a $30 monthly plan offering a 10% discount, you will earn $30 * 0.9 * 0.33 = $8.91 a month.
Commission Structure (Lifetime Plan): You will earn a flat $88.80 (33%) commission for each referred customer who completes a one-time lifetime purchase. This is calculated as $299 * 0.9 * 0.33.
Tracking & Attribution: Referrals are tracked via unique discount codes. All affiliates' discount code provides claimants with 10% off as a means to encourage users to use an affiliate's code to make a purchase. For example, when using your discount code on a $30 monthly plan, your claimant will receive $3.00 off. This means they will pay $27.00 a month instead of $30 a month. You will receive your commission net of the discount.
Payouts: Payouts are made via Paypal or Wise on the last non-weekend of each month for the previous month. For example, if you earned $100 over the month of July, you will be paid out by the last business day of August. Payments will be paid either via Paypal (as specified by the affiliate during sign-up). There are currently no minimums required to be paid out.
Taxation: We do not withhold taxes on your behalf. You are responsible for all taxation as it relates to commission earned in your jurisdiction.
Termination: We reserve the right, with or without cause, to terminate your affiliate status with written notice. Upon termination, all unpaid commissions will be paid out and you will not be eligible for future commission.
Modification: We may modify this agreement at any time. Continued participation after changes constitutes your acceptance of the revised affiliate terms of service.
Self-referral: If you are caught referring yourself, you will be banned and all pending referral income will be forfeited. We have several detection techniques in place to prevent this.

16. Account Deletion

You can delete your account anytime in the Account page under 'Edit Profile'. After doing so, you won't be able to navigate to any other page, or even logout. You will also be removed from our mailing list.
Since we store no identifiable information about you, with the only 'personal' piece of information being your email, there is no real upside to deleting your account. We still provide this option if you would like to.
Deleted accounts can be restored by contacting support@getcracked.io from the account associated with the deleted email. Alternatively, one can create a new account with a separate email after clearing their browser's cookies and cache.

17. Gifting

Unclaimed gifts cannot be refunded.
Gifts will either be applied directly to your recipient (if you provide their sign-up email) or an email will be sent to the purchaser containing the gift code. In the latter case, the gift code will also be displayed after checkout immediately after purchase, allowing the user to copy it to their clipboard.
You can only claim a gift code once. Gift codes cannot be 'unclaimed'.
You cannot claim your own gift.

18. DMCA Takedown Policy

We respect the intellectual property rights of others and expect our users to do the same. This section explains how to submit a copyright infringement notice under the U.S. Digital Millennium Copyright Act (“DMCA”) and how to submit a counter-notice if you believe content was removed or disabled by mistake.

18.1 Reporting Copyright Infringement (DMCA Notice)

If you are a copyright owner (or authorized to act on behalf of one) and believe that content on the Service infringes your copyright, you may submit a DMCA takedown notice to our Designated Copyright Agent using the contact information below. We may remove or disable access to the allegedly infringing content and may notify the user who posted it.

Your notice must include:

Your contact information (name, address, telephone number, and email address).
Identification of the copyrighted work you claim has been infringed (or a representative list if multiple works are covered by a single notice).
Identification of the allegedly infringing material and information reasonably sufficient to allow us to locate it on the Service (for example: URL(s), problem/quiz ID(s), user profile link, and any relevant screenshots).
A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
Your physical or electronic signature (typing your full legal name is typically sufficient as an electronic signature).

Important: Submitting false or misleading claims may result in liability. If you are unsure whether the material is infringing, consider contacting an attorney before submitting a DMCA notice.

18.2 Counter-Notification (If You Believe a Mistake Was Made)

If you believe that content you posted was removed or disabled as a result of mistake or misidentification, you may submit a counter-notice to our Designated Copyright Agent. If your counter-notice is valid, we may forward it to the original complainant. Unless the complainant files an action seeking a court order against you, we may restore access to the content within a reasonable time.

Your counter-notice must include:

Your contact information (name, address, telephone number, and email address).
Identification of the removed/disabled material and where it appeared before removal (for example: URL(s)).
A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled due to mistake or misidentification.
A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, for any judicial district in which we may be found), and that you will accept service of process from the person who provided the original notice (or their agent).
Your physical or electronic signature.

18.3 Repeat Infringers

In appropriate circumstances and at our discretion, we may suspend or terminate accounts of users who are repeat infringers, or who repeatedly submit infringing content. We may also remove content and restrict access to features to comply with the DMCA and other applicable laws.

18.4 Designated Copyright Agent

Send DMCA notices and counter-notices to:

Email: [support@getcracked.io]
Email Subject: [DMCA Takedown Request - YOUR NAME]

19. Enforcement and Action Against Copyright Violations

All questions, answers, explanations, solutions, and related content available on the Service are proprietary and protected by copyright, trade secret, and other intellectual property laws. Unauthorized reproduction, distribution, display, or sharing of this content is strictly prohibited.

19.1 Prohibited Conduct

Without limiting other restrictions in these Terms, you expressly agree not to:

Screenshot, screen-record, photograph, scrape, copy, or otherwise capture questions, answers, or solutions for redistribution or publication.
Share proprietary content publicly or privately, including on forums, chat platforms, repositories, social media, or competing services.
Use automated tools, bots, or scripts to extract or replicate content from the Service.
Sell, sublicense, or commercially exploit any content obtained from the Service without our prior written consent.

19.2 Enforcement Measures

We take copyright infringement seriously. If we determine, in our sole discretion, that a user has flagrantly violated our intellectual property rights, we may take one or more of the following actions, without prior notice:

Immediate removal of the infringing content.
Suspension or permanent termination of the user’s account.
Revocation of access to paid features without refund.
Invalidation of scores, rankings, certificates, or other achievements.
Issuance of formal DMCA takedown notices to third-party platforms.
Preservation of access logs, usage data, and related records for legal and enforcement purposes.

19.3 Legal Action and Remedies

In cases of willful, repeated, or large-scale infringement—including but not limited to systematic copying, redistribution, or commercial exploitation—we reserve the right to pursue all available legal remedies. This may include seeking injunctive relief, statutory damages, actual damages, attorneys’ fees, and costs as permitted by law.

Nothing in this section limits our right to cooperate with copyright owners, law enforcement, or judicial authorities, or to comply with lawful requests and court orders.

19.4 No License or Waiver

Access to the Service does not grant you any license, ownership interest, or other rights in our content except for the limited, revocable right to use the Service in accordance with these Terms. Failure to enforce any provision of this section does not constitute a waiver of our rights.